FAQ

 
   

Frequently Asked Questions

   

Everything you need to know about Vestro DXB.

 
 
   
🚚 Do you offer free delivery?
   
Yes! We offer free shipping on all orders across the UAE, with no minimum order value required.
 
 
   
⏱️ How long does delivery take?
   
Most orders are delivered within 1–3 business days. Dubai orders usually arrive within 1–2 days. You'll receive a WhatsApp notification with your tracking details once dispatched.
 
 
   
🔄 Can I exchange my order?
   
Absolutely! We offer easy exchanges within 7 days of receiving your order. Items must be unworn and in original condition. Simply WhatsApp us to start the process.
 
 
   
👟 How do I know my size?
   
Check our Size Guide for a full measurement chart. If you're still unsure, message us on WhatsApp and we'll guide you to the perfect size.
 
 
   
💳 What payment methods do you accept?
   
We accept all major credit and debit cards (Visa, Mastercard), Apple Pay, and Cash on Delivery across the UAE.
 
 
   
📦 How can I track my order?
   
Once your order is shipped, you'll receive a WhatsApp message with your tracking link. You can also contact us anytime for a live update.
 
 
   
💬 How can I contact Vestro DXB?
   
Our support team is available 24/7 via WhatsApp. Visit our Contact page for the direct link.
 
 
   

Still have a question? We're here to help!

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